How to get help & support

Wintrack is not a commercial product. It is permanent work in progress. In the hands of its author, it is as stable as commercial software. However, the program is not systematically tested by other users. Therefore, error free operation is not assured and no customer support can be provided.

HTML based help

Because it is constantly evolving, Wintrack does not come with a printed documentation. Instead, it offers a complete online reference that can be accessed in several ways:

• If you are new to Wintrack, try the online tutorial. Its 14 lessons provide a step by step introduction into the basic features and concepts of the program.
• Press Help buttons whenever they are available to obtain context specific help, for example in all dialog boxes.
• Press the F1 key or select Contents from the Help menu to see an overview of available help topics. The Help menu also offers direct access to a selection of frequently needed help pages.
• Watch the tool tips and hints that are displayed in the status bar while you move the mouse over certain objects or as you carry out particular actions.

The online reference is identical with the section Looking for reference information? of the Wintrack web site. As you install the program, a local duplicate of the whole site is copied to your PC. You use the Locate Help Home Page command to instruct Wintrack where to find the home page of the site. You can choose to obtain help from the local duplicate of the site, or via the Internet, directly from the Wintrack web site.

Connecting to the Wintrack web site

The URL of the Wintrack web site is www.dpwolfer.ch/wintrack. You can access the site from within Wintrack by selecting Connect to Web Site from the Help menu.